Contact us

We want to hear from you

Tel: +27 31 700 1005
Fax: +27 31 700 1172

Address: 37 Gillitts Rd, Pinetown, 3620.
P.O Box 648, Pinetown, 3620.


SUPA MAMA® Money back guarantee Policy

Our aim at Supa Mama® is to consistently maintain quality standards. However, we understand that there are times where we will fall short and errors will occur. Should you feel that a Supa Mama® product is not up to standard, please submit your complaint via our contact form on our website or call our customer care line on +27 31 700 1005, alternatively email

For us to resolve the complaint swiftly, we require the following information:

  1. Your full name, physical address, telephone number and email address.
  2. Description of the nature of complaint and product details.
  3. Batch codes (printed on the product).
  4. Store name where product was purchased.

Once your complaint has been verified, we will supply replacement product to the same value as the purchase value and where possible, collect the defective product for further investigation.



Want to know more about how Supa Mama® #MakesItBetter? Read more about how you become an agent of change with every purchase.